
Work Should Feel Good with Diana Alt
Episode 18: Being a Great Boss Starts with Empathy with Eric Girard
From new manager pitfalls to mastering people skills, this episode is packed with truth and tools for leadership success.
Are we setting new managers up to fail? In this conversation with Eric Girard, Principal Learning Consultant and CEO of Girard Training Solutions, we dig into why so many companies promote people based on technical skills—then leave them stranded with no real leadership training. Eric shares stories from his own rocky leadership start, insights from his book Lead Like a Pro, and actionable strategies to help both new and seasoned managers thrive.
We explore the nuances of coaching, coalition building vs. consensus building, and how asking good questions (not showing flashy slides) is key to landing clients and building trust. If you’re in leadership, want to be, or are coaching others who are, this is a must-watch.